Online Ordering Integration Defined

Integration:  combining or coordinating separate elements so as to provide a harmonious, interrelated whole.

Online Ordering Integration coordinates the process of placing an order (i.e. food, product, etc) on your website and pushes the order directly into your Micros 3700, Micros Simphony, Aloha, Positouch, Brink/Par, Squirrel POS.  It eliminates the need for tablets, reduces phone calls, improves order accuracy and bottom line, saves time and money.

Take a moment to answer these questions to see if online ordering integration can benefit you.

QUESTION  

 

YES

 

 

NO

Would you like your online ordering site to reflect current menu options and correct pricing in real time?
Do you pay for 3rd party delivery services (costs ranging from 10-30% of order, obliterating any profit margins)?
Do you schedule additional staff to help take phone orders?
Have you lost or misplaced an order once received?
Is order accuracy an issue for your staff?
Do you spend time and money correcting order mistakes?
Do you spend time compiling 2 sets of data/reports – in house and online?
Would you like to capture your customer’s contact info as they place orders online?

If you answered YES to 2 or more of these questions, you should consider integrated online ordering.  A custom integration will address all of these issues while providing ease and convenience for your patrons, staff and management.  By migrating phone orders to your online ordering site, you will see many of these issues dissipate.

The online ordering site will be a direct reflection of your POS, in real time. Orders are injected directly into your POS, eliminating loss of orders.  Orders will be accurate – no translation or dictation errors.  And because they are directly sent to the POS, reports will be collective.

Time is valuable, time is money.  Integration using EZ-Chow, is a worthy investment into your establishment.  It can return to you more time and money, while increasing customer satisfaction.

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